Learning a new system can be hard for the learner as much as those that sell the product. I reached my limit of 50MB last night after some blogging. Well was on the phone this morning to check if I had reached my limit. Had three calls and three different answers, in all told I was okay on usage but needed to change my usage limit to 2500, but then I checked the vodafone site, the usage use showed me something different. Thus phoned Vodafone for a second time, was told that the 2500 was wrong due to being on Pro Rata for the month. Thus thought I would have to change to the 25 month rate but the call went dead, was not getting amused by this rate. After that Phone and got the right information from talking to very good agent and supervisor. The Manager was excellent, she wanted to give me the right information and was sorry about the wrong information. So far so good. Will let you know if any problems, but have to admit like Vodafone Mobile Broadband, but they need some more in house training on the MB usage and how to explain. But so far VMB has got a Alpha grade, lets hope it does not go down.
